I recently won an okay auction with this title "New SANDISK 4GB 4 GB SD SDHC SD-HC Card 4GB G Genuine". The card worked ok for a few days until the pictures turned into garbage. I contacted Sandisk for product support. Bear in mind that the card gees with a 5 years limited warranty. You have to really pay attention to the LIMITED.
The following message is direct quote from Sandisk tech support. "Please note that the terms of SanDisk's warranty policy apply to NEW products only, to the original consumer purchaser who has proof of purchase if requested, and are not transferable between parties. From a review of your documentation it appears that the purchase of your SD Card 4GB was a consumer to consumer purchase, with no indication that the SD Card 4GB was NEW in factory sealed packaging. We would, therefore, regemend that you seek service from the individual from whom you made your purchase as he or she may be entitled to warranty support for this product.Alternatively, you can submit a Proof of Purchase that validates the condition of the product as factory sealed, new and not bulk packaged. "
To many okayers out there, make sure you buy your product from a retailer not an individual otherwise your product will not be covered under warranty.
No comments:
Post a Comment